Norwich Support Centre (NNUH)

Open 9am – 4.30pm (Monday – Friday, excluding bank holidays)
9.30am – 3.30pm on the last Saturday of the month
Our centres > Norwich NNUH Centre

Norwich Support Centre (NNUH)

Our Norwich Support Centre is based in the grounds of the Norfolk and Norwich University Hospital, just a short walk down from the Colney Centre. Although it may seem daunting to visit us for the first time, you will be given a warm welcome, we can show you around the Centre and help support in the best way for you.

Location

Norfolk & Norwich University Hospital, Colney Lane, Norwich, NR4 7UY

Opening times

Open 9am – 4.30pm (Monday to Friday, excluding bank holidays). Closed for lunch from 1-2pm.

Saturday opening: 9.30am – 3.30pm (last Saturday of the month)

Contact us

Call us on 0800 092 7640 or email support@big-c.co.uk

How to get here

How to get here

Norfolk & Norwich University Hospital
Colney Lane, Colney, Norwich NR4 7UY, UK

Communication in other languages

Wheelchair access

Guide dogs welcome

Facilities for the deaf or hard of hearing

A safe, welcoming, and friendly place for LGBT+ people

Dementia aware

Gypsy, Roma and travelling communities welcome

Here for you

Our Support Centres are available on a drop-in and appointment basis. We also offer a full range of support online and by telephone, ensuring you can access our services in which ever form suits you best.

A woman on the phone at a Big C centre.

What happens at the Norwich Centre?

From 1:1 counselling sessions and complementary therapies to support groups and drop in chats, we can offer a wide range of support from our Centre, just a short walk from the Colney Centre.

A photograph of a conversation in the Big C lounge.

Join a support group

Our support groups at Big C provide you with the opportunity to meet other people who are going through similar experiences, to share stories and support one another.

A photo of two people chatting in the Big C support centre.

How to book your support

Call

Call us on 0800 092 7640
to chat to our support team (Monday – Friday, 9am – 5pm, excluding bank holidays).

Email

Email us on support@bigc.co.uk with your contact details and we’ll be in touch.

Speak to your GP

Have a chat with your GP or healthcare team, who will be able to get in touch with us on your behalf.

Jenna’s story

Please be aware, you may find some scenes upsetting in this video.

Who you’ll meet at our Norwich Support Centre (NNUH)

Close up of Norwich Centre Lead Julian

Julian

Senior Clinical Nurse Specialist

Close up of Norwich Centre Lead Julian

Julian

I am the nursing and support lead for Big C, managing the Norwich team at the NNUH centre and soon to open city centre on Dereham Road. I work with the support team within the centres delivering holistic nursing support.

I have a deep belief and desire to deliver person centred holistic care, in a sensitive and compassionate way to our cancer population, their families and friends.

A close up of Jenny - Cancer Information Clinical Nurse Specialist

Jenny

Clinical Nurse Specialist

A close up of Jenny - Cancer Information Clinical Nurse Specialist

Jenny

Based at the Norwich Centre, I offer high quality support and information to anyone affected by cancer. I visit the Big C centres at King’s Lynn and Great Yarmouth for booked nurse appointments, as well as the Pear Tree Centre at Halesworth.

I have had various roles as an oncology nurse. My first role was working on the oncology ward as a Registered nurse. I then transferred to the outpatient nursing team working in a variety of clinics and was part of the brachytherapy team delivering radiotherapy treatment for ladies diagnosed with cervical cancer. Other roles included working with the Acute Oncology team, a seconded Clinical Nurse Specialist post caring for those diagnosed with primary brain tumours and Senior Staff Nurse managing the outpatient nursing team.

Close up of Julie at our Norwich Centre

Julie

Clinical Nurse Specialist

Close up of Julie at our Norwich Centre

Julie

I joined Big C, in October 2019 as a Support and information Nurse, having spent several years both in the NHS and Private sector as an Oncology/Chemotherapy Specialist Nurse. I was promoted to my current role, as a Clinical Nurse Specialist, with Big C in March 2022.

It is a privilege to work for such a wonderful charity and to also be part of such an amazing team, supporting and improving the lives of anyone affected by cancer in our community.

Counselling Coordinator, James, wearing a blue shirt, smiling at the camera

James

Counselling Coordinator

Counselling Coordinator, James, wearing a blue shirt, smiling at the camera

James

I look after the counselling side of the organisation, and ensure we’re able to provide counselling services across our centres.

I really love my role, in particular being able to provide our service users with psychological support they may need.

Lisa, Support and Information Officer

Lisa

Support & Information Officer

Lisa, Support and Information Officer

Lisa

Coming soon…

Close up of Corinne at our Norwich Centre

Corinne

Support & Information Officer

Close up of Corinne at our Norwich Centre

Corinne

(She/Her)

Support, information and wellbeing – whatever support looks like to you, I aim to provide.

I work at Big C to provide support to those who are in need, and to work in a fulfilling and meaningful role in my community.

Close up of Fran at our Norwich Centre

Fran

Senior Healthcare Support Worker

Close up of Fran at our Norwich Centre

Fran

The role involves providing a listening ear and emotional support to anyone affected by cancer.

I came to work at Big C as I wanted to work for an organisation that provided services for people locally.

Close up of Joanne, Senior Healthcare Support Worker

Joanna

Clinical Nurse Specialist

Close up of Joanne, Senior Healthcare Support Worker

Joanna

I meet and greet at our NNUH Centre, listen to people and provide support and information. My role also includes facilitating small groups – I help with the palliative group and sometimes the NNUH women’s group.

On retiring from the NHS after 35 years mainly in palliative care nursing roles, I still wanted to help and communicate with people affected by cancer – using my vast experience in palliative care, along with my skills and knowledge in all areas dealing with patient care.

A close up of Abigail from Big C

Abi

Support & Information Officer

A close up of Abigail from Big C

Abi

I am a Support and Information officer so I am here to listen to and support those affected by cancer and the people around them, and to help find the information they need during their treatment journey and beyond.

Having had family members who have experienced cancer and previously worked in the third sector helping people, I felt that the Big C was an invaluable service where I could make a positive difference to people’s lives.

Support groups at our Norwich Centre (NNUH)

Some of our groups have now moved across to the Norwich City Cancer Support Centre, so if you can’t see what you’re looking for, please visit the Norwich City Centre page.

Connect over a cuppa

Pop in for a cup of tea and a chat.

Held on the second Friday of the month, from 3pm – 4.30pm.

Palliative care support group

Held fortnightly on a Wednesday, from 2pm – 3pm.

We’ve helped people like John & Sue

It was through Support Worker Adelle that John & Sue came across Big C, and became regular faces at the Norwich Support Centre, based in the grounds of the Norfolk & Norwich Hospital.

A large cup of hot tea on the table

We’ve helped people like Margaret & John

John’s wife Margaret was diagnosed with small cell lung cancer in July 2022. The couple decided to pay a visit to the Big C Centre at Norwich Hospital to find out more about the Centre and what support might be available.

Two people sat in front of a laptop

Support

At our centres across the region, we offer support to anyone affected by cancer.

Browse

We can help you work through the maze of cancer information.

About us

We are a local, people-first charity providing outstanding cancer support.

Let’s keep in touch

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