Norwich City Cancer Support Centre

Open 9am – 4.30pm

(Monday to Friday, excluding bank holidays)

Our centres > Norwich City Centre

Norwich City Cancer Support Centre

Our Norwich City Cancer Support Centre is on the Dereham Road, just a short walk down from the city. This is our latest Support Centre, thanks to the kind support of the local community with our Nearer to Home campaign.

Location

66 – 70 Dereham Road, Norwich, NR2 4BU

Please note: there is 2 hours free on-street parking.

Opening times

Open 9am – 4.30pm (Monday to Friday, excluding bank holidays). Closed for lunch from 12-1pm.

Contact us

Call us on 0800 092 7640
Or email support@big-c.co.uk

How to get here

How to get here

66 – 70 Dereham Road, Norwich, NR2 4BU, UK

Communication in other languages

Wheelchair access

Guide dogs welcome

Facilities for the deaf or hard of hearing

A safe, welcoming, and friendly place for LGBT+ people

Dementia aware

Gypsy, Roma and travelling communities welcome

Take a virtual tour

Why not explore the centre on a virtual tour before you visit, courtesy of the innovative team at Vortex Visual.

Outside Dereham Road, two people sitting having a coffee and chatting

What happens at the Norwich City Support Centre?

From 1:1 counselling sessions, complementary therapies and wellness programmes, to support groups and drop in chats, we can offer a wide range of support from the centre, away from a hospital environment.

An exercise instructor taking a class with participants seated and their arms out to the fron

Join a support group

Our support groups at Big C provide you with the opportunity to meet other people who are going through similar experiences, to share stories and support one another.

3 people seated on easy chairs having a coffee and chat.

Here for you

Our Support Centres are available on a drop-in and appointment basis. We also offer a full range of support online and by telephone, ensuring you can access our services in which ever form suits you best.

A woman on a zoom call

How to book your support

Call

Call us on 0800 092 7640
to chat to our support team (Monday – Friday, 9am – 5pm, excluding bank holidays).

Email

Email us on support@bigc.co.uk with your contact details and we’ll be in touch.

Speak to your GP

Have a chat with your GP or healthcare team, who will be able to get in touch with us on your behalf.

Ali’s story

Please be aware, you may find some scenes upsetting in this video.

Who you’ll meet at our Norwich City Support Centre

Close up of Norwich Centre Lead Julian

Julian

Senior Clinical Nurse Specialist

Close up of Norwich Centre Lead Julian

Julian

I am the nursing and support lead for Big C, managing the Norwich team at the NNUH centre and soon to open city centre on Dereham Road. I work with the support team within the centres delivering holistic nursing support.

I have a deep belief and desire to deliver person centred holistic care, in a sensitive and compassionate way to our cancer population, their families and friends.

A close up of Jenny - Cancer Information Clinical Nurse Specialist

Jenny

Clinical Nurse Specialist

A close up of Jenny - Cancer Information Clinical Nurse Specialist

Jenny

Based at the Norwich Centre, I offer high quality support and information to anyone affected by cancer. I visit the Big C centres at King’s Lynn and Great Yarmouth for booked nurse appointments, as well as the Pear Tree Centre at Halesworth.

I have had various roles as an oncology nurse. My first role was working on the oncology ward as a Registered nurse. I then transferred to the outpatient nursing team working in a variety of clinics and was part of the brachytherapy team delivering radiotherapy treatment for ladies diagnosed with cervical cancer. Other roles included working with the Acute Oncology team, a seconded Clinical Nurse Specialist post caring for those diagnosed with primary brain tumours and Senior Staff Nurse managing the outpatient nursing team.

Close up of Julie at our Norwich Centre

Julie

Clinical Nurse Specialist

Close up of Julie at our Norwich Centre

Julie

I joined Big C, in October 2019 as a Support and information Nurse, having spent several years both in the NHS and Private sector as an Oncology/Chemotherapy Specialist Nurse. I was promoted to my current role, as a Clinical Nurse Specialist, with Big C in March 2022.

It is a privilege to work for such a wonderful charity and to also be part of such an amazing team, supporting and improving the lives of anyone affected by cancer in our community.

Close up of Corinne at our Norwich Centre

Corinne

Centre Lead

Close up of Corinne at our Norwich Centre

Corinne

(She/Her)

Support, information and wellbeing – whatever support looks like to you, I aim to provide.

I work at Big C to provide support to those who are in need, and to work in a fulfilling and meaningful role in my community.

Jo, Clinical Nurse Specialist

Joanna

Clinical Nurse Specialist

Jo, Clinical Nurse Specialist

Joanna

I meet and greet at our NNUH Centre, listen to people and provide support and information. My role also includes facilitating small groups – I help with the palliative group and sometimes the NNUH women’s group.

On retiring from the NHS after 35 years mainly in palliative care nursing roles, I still wanted to help and communicate with people affected by cancer – using my vast experience in palliative care, along with my skills and knowledge in all areas dealing with patient care.

Abi, Support & Information Officer

Abi

Support & Information Officer

Abi, Support & Information Officer

Abi

I am a Support and Information officer so I am here to listen to and support those affected by cancer and the people around them, and to help find the information they need during their treatment journey and beyond.

Having had family members who have experienced cancer and previously worked in the third sector helping people, I felt that the Big C was an invaluable service where I could make a positive difference to people’s lives.

A close up of Support Officer Craig

Craig

Counselling Coordinator

A close up of Support Officer Craig

Craig

I support individuals affected by cancer.

My interest in humanism and desire to better understand cancer from an individualistic point of view is what attracted me to Big C. Had I known about the free support that Big C offers, when my father was diagnosed with stomach cancer in 2012, I like to think I would have dared to walk through that door—because what awaits behind it is not to be feared, but to be delighted in.

Support groups at our Norwich City Centre

Bereavement support group

 Held on the first Wednesday of the month, from 10am – 11.30am

Carers support group

Held on the third Wednesday of the month, from 10am – 11.30am

Connect over a cuppa

Held every Wednesday, from 9.30am – 12.30pm

Craft & mardle support group

Held on the last Tuesday of the month, from 10am – 12pm & 1.30pm – 3.30pm

Living well with secondary cancer

Held on the second Wednesday of the month, from 1.30pm – 3pm.

Men’s support group

Held on the second Tuesday of the month, from 1pm – 2.30pm

TYA (Teen & young adult group)

Held on the second Wednesday of the month, from 6pm – 8pm.

Women’s support group

Held on the fourth Wednesday of the month, from 2pm – 3.30pm

We’ve helped people like Russell

Russell was first referred to Big C in 2017 by his specialist nurses at the Norfolk and Norwich University Hospital (NNUH) following his bombshell diagnosis of prostate cancer. This is his story…

Service user Russel striking a pose at walking football

We’ve helped people like Kathryn

Kathryn was relatively young when she was diagnosed with bowel cancer. It was both physically and emotionally challenging and she felt very glad of Big C’s support during this time. This is her story…

Servicer user Kathryn on her final day of chemo sitting in a chair with two nurses by her side

Online support

Our Online Support Hub offers a full range of support virtually, ensuring you can still access our services from the comfort of your own home.

Ask the Nurse

Did you attend an appointment and have questions you didn’t want to ask, or not mention something that is bothering you?

FAQs

Browse our Frequently Asked Questions about the support we offer. If you can’t see the answer you’re looking for, just get in touch.

Support

At our centres across the region, we offer support to anyone affected by cancer.

Browse

We can help you work through the maze of cancer information.

About us

We are a local, people-first charity providing outstanding cancer support.

Let’s keep in touch

Subscribe to our mailing list to receive news and updates from Big C.