A listening ear and a cup of tea.

Our centres are open 9am – 4.30pm

(Monday – Friday, excluding bank holidays)

When someone close to us is diagnosed or living with cancer, whether that’s a partner, family member, or friend, it can place a great deal of worry and stress on all those who love and care for them. With support available online, over the phone, or in person in one of our Centres, we’re here for you.

Looking for information?

When someone close to you is diagnosed with cancer the amount of information you have to take in can sometimes be overwhelming. Learning new words and meanings, finding out about the diagnosis and what the future may look like can be challenging.

We’re here to help you work through all of this, with clear information and a wide range of resources.

A close up of a pamphlet, reading Talking to us about cancer.

Looking after yourself

Big C is not just there for the person diagnosed. We know that the effects of cancer can be felt far and wide, impacting on everyone’s wellbeing. It can be a lot to manage, but at Big C we offer a wide range of support to ensure your physical and emotional wellbeing is cared for throughout.

A picture of somebody holding a drink in a white mug.

Find a support centre near you

Find a support centre near you

Our Big C Centres at the Norfolk & Norwich Hospital, Great Yarmouth and King’s Lynn are open Monday to Friday 9am – 4.30pm (excluding bank holidays).

Further support

Somebody receiving a relaxing therapy.

Complementary Therapies

Find out how our complementary therapies can help you relax and release tension.

Somebody sitting in the support centre, talking to a member of staff.

Carers support group

If you’re caring for someone with cancer it can help to talk with others going through a similar situation.

A photograph of a conversation in the Big C lounge.

Counselling Services

Space to explore feelings and emotions in a confidential one to one setting, with a qualified professional.

How to book support for yourself or your loved one


Call us on 0800 092 7640 to chat to our support team (Monday – Friday, 9am – 5pm, excluding bank holidays).


Email us on support@big-c.co.uk letting us know your contact details and we’ll be in touch.

Speak to your GP

Have a chat with your GP or healthcare team, who will be able to get in touch with us on your behalf.

We’ve helped people like Laura

“It’s something that you don’t want to hear, from someone that you love. It was hard and it’s still hard, because I don’t want to lose her.

When my mum’s cancer came back, I had counselling sessions that really helped. It does still hurt to bring up the past and the present, but talking about it does help.”

A photograph of a conversation in the Big C lounge.

Online support

Our Online Support Hub offers a full range of support virtually, ensuring you can still access our services from the comfort of your own home.

Ask the Nurse

Did you attend an appointment and have questions you didn’t want to ask, or not mention something that is bothering you?


Browse our Frequently Asked Questions about the support we offer. If you can’t see the answer you’re looking for, just get in touch.

About us

We are a local, people-first charity providing outstanding cancer support.


We fund vital, world-class research to help prevent, diagnose and treat cancer.


Read our latest news to find out what we’re up to across the charity.

Let’s keep in touch

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