Thetford Cancer Support Hub
The Charles Burrell Centre provides a wide range of community and health services with Thetford and the surrounding area. Our Thetford Cancer Support Hub is at The Charles Burrell Centre every Thursday. Appointments can be booked in advance or you’re welcome to drop in on the day.
Location
Charles Burrell Centre, Stainforth Road, Thetford, Norfolk, IP24 3LH
Opening times
This hub is temporarily closed
Contact us
Call us on 0800 092 7640 or email support@big-c.co.uk
How to get here
How to get here
Charles Burrell Centre, Stainforth Road, Thetford, Norfolk, IP24 3LH
Communication in other languages
Wheelchair access
Guide dogs welcome
Facilities for the deaf or hard of hearing
A safe, welcoming, and friendly place for LGBT+ people
Dementia aware
Gypsy, Roma and travelling communities welcome
Here for you
Our support hubs are available on a drop-in and appointment basis. We also offer a full range of support online and by telephone, ensuring you can access our services in which ever form suits you best.
What happens at the Thetford support hub?
From 1:1 counselling sessions and complementary therapies to drop-in chats, we can offer a range of services at our support hub in Thetford.
How to book your support
Call
Call us on 0800 092 7640
to chat to our support team (Monday – Friday, 9am – 5pm. excluding bank holidays).
Email us on support@bigc.co.uk
with your contact details and we’ll be in touch.
Speak to your GP
Have a chat with your GP or healthcare team who will be able to get in touch
with us on your behalf.
Who you’ll meet at our Thetford Support Hub
Michelle
Support Centre Lead
Michelle
I started with Big C in November 2021 and look after the day to day running of the Support Centre in King’s Lynn.
I had been volunteering at a local Hospice in Chichester and enjoyed being able to support patients and their families. When I knew I was moving to Norfolk, I started looking to see if there was anything similar and saw the position with Big C advertised and applied. It is a privilege to work for the charity.
Tonia
Charitable Operations Area Manager
Tonia
I look after operations to ensure our support centres can operate effectively and efficiently. I manage and develop new projects and services and have a keen interest in health equalities and end of life care.
Before joining Big C, I volunteered as an NHS Cancer Awareness Champion, a cause close to my heart after losing my Dad suddenly following his cancer diagnosis 6 weeks previously. I am one of six and following our father’s death support was difficult to find so when I saw that Big C was opening a support Centre in my hometown I could see the real benefit to patients and families. When I got the call to offer me the job I burst into tears! I have felt privileged and proud to be part of the charity ever since.
Frances
Support and Information Officer
Frances
I work in the King’s Lynn Centre and provide emotional support to our service users either by phone or in person and look after their wellbeing. I facilitate the Ladies, Carers and Bereavement groups and ensure that our service users have a safe and confidential place, where they can share personal experiences and feelings with others in similar circumstances.
I used to volunteer with Age UK. I loved interacting with the people I met and realised how important it was for them to have someone who would take the time to listen and talk to them, and also provide emotional support. I wanted a role where I could continue to do this and working for Big C has offered me this opportunity.
Alison
Support and Information Officer
Alison
I support people affected by cancer in person and over the phone or online. I facilitate our Ladies Breast Support Group and assist with our Ladies and Carers support groups at King’s Lynn.
I work at the Bic C to help make a difference, by actively listening and empowering people affected by cancer with the information I provide.
Ian
Support and Information Officer
Ian
I support people affected by cancer in person & over the phone or online. I facilitate our Men’s Support Group & assist with our Kingsmen group at King’s Lynn.
I have worked in a wide range of social care and education roles for over 25 years.
I have lost family members to cancer, so I know how important it is to have the right support.
Online support
Our Online Support Hub offers a full range of support virtually, ensuring you can still access our services from the comfort of your own home.
Ask the Nurse
Did you attend an appointment and have questions you didn’t want to ask, or not mention something that is bothering you?
FAQs
Browse our Frequently Asked Questions about the support we offer. If you can’t see the answer you’re looking for, just get in touch.
Support
At our centres across the region, we offer support to anyone affected by cancer.
Browse
We can help you work through the maze of cancer information.
About us
We are a local, people-first charity providing outstanding cancer support.
Let’s keep in touch
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