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Our impact

Year on year we’re making progress across the organisation to offer more support to people affected by cancer across Norfolk and beyond. Read more about Big C’s impact over the past year…

7,203 support sessions have been held

From January to December 2022, 7,203 support and information sessions were held, with cancer patients, their family, friends and carers.

A photograph of a conversation in the Big C lounge.

We’re able to support 1,000 visits per month

In total Big C centres and hubs are visited on average over 1,000 times each month.

Somebody sitting in the support centre, talking to a member of staff.

2,581 welfare matters have been resolved

In 2022, Big C’s welfare advice service, which is run in conjunction with the Diss, Thetford and District branch of Citizen’s Advice, helped 912 service users with 2,581 issues which gained an income of £2,391,510 on their behalf.

Close up of someone filling in a paper form

Our retail operations brought in £1.2million

£1.2million was raised through our 11 shops during 2022. So every time you shop with Big C, or drop a bag of unwanted clothes off to us, you’re helping make a huge difference.

A lady smiling at a row of clothes hung up in a Big C store.

£811k has been invested in research projects

Big C is currently supporting ten cancer research projects across Norwich Research Park with a total value of £811.3k.

A close up of medical equipment.

29,725 hours of volunteering

In 2022, 29,725 hours of volunteering were undertaken across the organisation, which meant we could keep our Support Centres, online hub and retail shops running efficiently.

A picture of a Big C employee smiling, in the sorting department in the Distribution centre.

Big C’s annual Directors’ Report and Financial Statements

The accounts include the Directors’ Report, the Independent Auditors’ Report, our Statement of Financial Activities and Balance Sheet.

A photo of two people chatting in the Big C support centre.

2022 Directors’ Report & Financial Statements

A picture of a woman on the phone in the Big C Centre.

2021 Directors’ Report & Financial Statements

A picture of a green mug with a laptop meeting in the background.

2020 Directors’ Report & Financial Statements

We’ve helped people like Helen

Helen came across Big C after a nurse mentioned the charity at hospital and put a card in her new patient pack. Since then Helen has used many of our support services and programmes. This is her story…

Helen, a Big C service user sitting in long grass with her dog.

We’ve helped people like Janice & Eddie

Janice is one of our dedicated volunteers at the King’s Lynn Support Centre, and having been involved for a while now, wanted to share her story…

Janice and Eddie, Big C service users

Your support is needed more than ever before.


Every pound donated goes
to supporting those affected with cancer in our community.


Volunteering is a great way to spend free time, meet new people, and gain experience.


Fundraise by yourself, or
with family and friends, to raise vital funds for Big C.

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Success with Big C’s National Three Peaks Challenge

Across the weekend of 11th – 14th August 2023, Team Big C took on the National Three Peaks Challenge across England, Scotland and Wales. The last time Team Big C had taken on the challenge was in June of 2017 and the team this year were just as excited to take part six years later!

Read more


At our centres across the region, we offer support to anyone affected by cancer.


We fund vital, world-class research to help prevent, diagnose and treat cancer.

Get involved

Become a volunteer, fundraise or donate – you support is needed more than ever before.

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