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Service User Advisory Board

The Big C Service User Advisory Board is led by service users. It is an alliance of people affected by cancer who use Big C services, who volunteer their time to help us improve and develop our support services. The group is not a support group but develops and maintain links with support groups facilitated by Big C and signposts individuals to them where appropriate.

The main aims of the Board are to enable service users:

  • cancer specific feedback to be coordinated and shared
  • influence the review and development of Big C services by using service users experiences
  • influence the development of Big C projects and plans, to ensure services become more responsive to the needs of service users

Meet members of the Board

A close up of Jenni, Chair of the Service User Advisory Board

Jenni

Chair

Close up of Jenni, Chair of the Service User Advisory Board
Jenni

Chair

I was diagnosed with breast cancer in July 2019 and after being supported so well by Big C, I wanted to be involved to support other cancer patients and families in Norfolk. My youngest child was just 1 when I was diagnosed, and my older children were able to fundraise for the charity. Visiting the centre at NNUH was a great support to us all.

I returned to work in April 2021 as a Health and Wellbeing Coach, a role I very much enjoy! My day-to-day role involves supporting people to improve their health and wellbeing by making positive behaviour changes. I really enjoy listening to others and making a difference where I can. 

Louise Prentice, Chair of the Service User Advisory Board

Louise

Vice Chair

Louise Prentice, Chair of the Service User Advisory Board
Louise

Vice Chair

I volunteer on the advisory board, because I want to help Big C as much as I can. They were there for me during my breast cancer ilness in 2019 and during covid when I was isolated through my 6 months chemo and radiotherapy by phone call appointments.

I also volunteer once a month on the ‘Look Good Feel Better’ workshops at the Norwich City Support Centre on Dereham Road.

Big C has a special place in heart.

Roland

Board Member

Close up of Roland, member of the Service User Advisory Board
Roland

Board Member

As somebody with a Learning Disabilty I am passionate about how people like me receive medical clinical care and after care.

I was invited to get involved after I approached Big C for support with a benefits check.

Contact the Service User Advisory Board

Share your thoughts on what we’re doing well and where we could improve, or if you would like to be involved with our Big C Service User Advisory Board, please fill in the form below, and a member of the team will be in touch.

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