How to donate items
We rely on the generosity of people within our local communities to donate items for us to sell in our network of charity shops.
Where can I donate?
Donations can be made at any of our shops between 9.30am – 4.30pm (Monday to Saturday).
Our Wymondham shop can take donations 9.30am – 3.30pm (Tuesday to Friday) and 9.30am – 4pm (Saturdays).
Our Diss shop can take donations on Tuesday, Thursday and Saturday between 9.30am – 4.30pm
Please be aware the Wymondham team is unable to take donations on Mondays.
What can I donate?
We welcome donations of good quality clothing and accessories, music and entertainment, books, bric-à-brac, toys, linen and furniture (including sofas, chairs, dining sets and coffee tables).
We can also sell your wedding attire and formal wear through our Timberhill Bridal Boutique or any designer and high-end clothing or accessories through our Wymondham Boutique.
Furniture donations
If you have furniture you wish to donate, we can collect it from you free of charge. To arrange this, or for any queries regarding a donation, please call our Wymondham Distribution Centre on 01953 603320 or email furniture@big-c.co.uk.
All donations must be in a saleable condition. There may be some items in the following categories that we aren’t able to accept including; electrical, heating and cooking appliances, sports and safety equipment, children’s equipment, software and hardware.
All shops have a full list of items we cannot accept.
Furniture FAQs
- How do I organise a collection and/or a delivery?
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You must provide a contact address and telephone number at the time of purchase.
All items must be collected within 7 days or delivery must be arranged within this time.
Any items not collected/delivered after this time will be returned to sale and you will be issued with a credit note.
If you are unable to take delivery of your furniture within 7 days of purchase, then at the manager’s discretion, we may permit you to store your items in our warehouse (a cost would be incurred).
We will ring the telephone number provided on the day of delivery to confirm delivery. If there is no answer the delivery will have to be rearranged at the next possible date.
- After I’ve purchased furniture from you, will you be able to construct it?
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Any items that need to be dismantled for delivery will be delivered flat packed and will not be reassembled.
- What if I change my mind or the item of furniture doesn’t fit?
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If you have changed your mind about an item you have purchased or if the item doesn’t fit, you will be issued with a credit note, please be aware we do not offer refunds.
It is the customer’s responsibility to measure the items to make sure they will fit.
Delivery charges will not be refunded to your credit note.
Donate
Every pound donated goes
to supporting those affected with cancer in our community.
Volunteer
Volunteering is a great way to spend free time, meet new people, and gain experience.
Fundraise
Fundraise by yourself, or
with family and friends, to raise vital funds for Big C.
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