Statement of equity, diversity & inclusion

Big C is passionately engaged in its commitment to equity, diversity and inclusion, proactively promoting appropriate strategies throughout the charity’s operation and recruitment procedures. Big C’s EDI working group meets to discuss approaches and new projects to make sure that no one is missing out on the opportunity to access our support.

To achieve key principles relating to discrimination, Big C commits to encourage and convey the benefits of equity and diversity in the workplace and create a working environment free of bullying, harassment, victimisation and unlawful discrimination. Dignity and respect are promoted for all, individual or learning differences and the contributions of all staff are recognised and valued.

Opportunities for training, development and progress are made available to all staff, who will be helped and encouraged to develop their full potential, so their talents and resources can be fully utilised to maximum benefit.

The positive culture at Big C was reflected in a Gold Accreditation for the second time running in the Best Employers Eastern Region 2023 programme. The judges said; “With an organisation spread over many sites, the Big C has focussed on creating a strong sense of belonging for all its employees and volunteers.  The judges were particularly impressed by the way in which new employees are introduced to all aspects of the Charity.  A great place to work where culture is central to engaging the whole team.”

The Big C team is developing bespoke services for hard-to-reach groups, including LGBTQ+, the homeless and young people with cancer, those with dementia, autism and those who use British Sign Language. Big C Champions are chosen to advocate for a range of minority groups.

Big C actively takes part in Norwich Pride and has signed the Pride pledge affirming the charity’s status as LGBTQ+ allies. We aim to ensure our staff are trained to understand the experiences of LGBTQIA+ people and how to be a proactive ally.

Big C is collaborating with Anglia Ruskin University on Cancerless, a research project studying how we can enhance access to healthcare and prevention awareness within the homeless community.

Big C offers a British Sign Language monthly cancer support group for those who use BSL to communicate.

The entire Big C Support and Information team have attended training to improve support for people with Autism or Dementia and people from Gypsy, Roma and Traveller communities.

The information libraries in all Big C Centres can provide easy-read and alternative language versions of resources.

Big C uses Intran for translation and interpretation in hundreds of languages and dialects via multiple platforms such as telephone, video call, and face-to-face ensuring anyone visiting our centres can communicate with the team and access support.


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