Telephone Support Line 0800 092 7640

Available Monday to Friday 9.00am-5.00pm

Telephone Support Line 0800 092 7640

Available Monday to Friday 9.00am-5.00pm

Telephone Support Line 0800 092 7640

Available Monday to Friday 9.00am-5.00pm

You may wish to fundraise yourself, with family and friends or within your local group. Whatever the idea, be it large or small, we know you will have a great time raising vital funds for Big C.

Did you know we have 12 charity shops across Norfolk including a dedicated Craft Supplies Shop, Furniture Emporium, Bridal and a high-end fashion Boutique? We are always looking for high quality donations.


We are always looking for volunteers including in our Support Centres, shops and at our Fundraising events. Volunteering is a great way to spend some free time, meet new people, and gain experience.

Help us build a new Cancer Support Centre in Norwich. Support our vision to bring greater cancer care nearer to home. Donate now.

Coping with loss around Christmas time

Coping with loss around Christmas time

With Christmas very nearly here, all around us festive cheer and celebrations are taking place. In our workplace, high street and homes. However for those of us who have lost someone to cancer, it isn’t always a happy time of the year. How do we cope when someone special won’t be home for Christmas?

Coping with loss around Christmas time
Nothing can fully ease the pain of loss over this festive season, no matter how long ago we were bereaved.

The answer, as we all know, is that it will be difficult. Nothing can fully ease the pain of loss over this festive season, no matter how long ago we were bereaved. It’s difficult without that significant person by the tree and the constant reminders that it’s the season to be jolly. However, the grief we experience at this time of year, if acknowledged and processed, can be an important stage in the grief process.

We recently sat down with our counsellors here at Big C to talk to them about how to face the Christmas period and the first thing that was suggested was thinking about how we want to celebrate Christmas – if at all.

“Have a discussion with those that share the loss with you and make a plan as far in advance as you can. Conflicts may arise as everyone has a different way of mourning, but try to be sensitive to the way others are grieving, while treating yourself with kindness too.”

All of us have Christmas traditions, it may be the favourite Christmas film, or certain family members cooking the dinner, whatever it is for you, there are ways to deal with that. You could decide to honour them in their memory or completely shake up the routine and try to create new memories. It might be an idea to add a fitting tribute to them, whether that’s all sharing a story of a happy memory involving them, or visiting a place of significance.

If it feels right, you could try travelling elsewhere to visit friends or family over Christmas, or perhaps booking a trip away.

“It can be hard to deal with the Christmas parties and celebrations happening. Those around you are in high spirits and may expect you to be sociable. While, it’s good to get out and be in company, you might just want to spend time on your own. Perhaps draw a middle ground by accepting invites but explaining that you may pull-out last minute or only make short stops at parties. Don’t put extra pressure on yourself to take part if it feels too much for you.”

Importantly, we need to focus on happy memories of the person we’ve lost, and the good times shared together at Christmas. Eventually we will all start to create new Christmas memories.

The Big C telephone support line is free to call on 0800 092 7640. It operates between 9:00am – 5:00pm on Tuesday, Thursday and Friday and between 9:00am – 7:30pm on Monday and Wednesday. Over Christmas the line will only be available on December 24th, 27th, 28th and 31st.

Cruse Bereavement Care has a National Helpline 0808 808 1677 with trained bereaved volunteers, who offer emotional support to anyone affected by bereavement. Over the Christmas period they operate over extended hours. The helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when they’re open until 8pm.

The Big C Support and Information Centre at the Norfolk and Norwich University Hospital (NNUH) is open normal hours (9am – 4.30pm) on December 24th, 27th, 28th and 31st. On December 25th, 26th and January 1st the Centre will be shut.
The Centre at The Louise Hamilton Centre in Gorleston, the Great Yarmouth Centre and the King’s Lynn Centre will be closed from December 24th until January 2nd.

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Find out how Big C can support you and your family if you’ve been affected by cancer.

We can help to improve your quality of life, physical health, and mental wellbeing.

Some people take to the skies, run, jump, walk, swim and cycle whilst others make tea, bake cakes or shave heads.

What will you do to make a difference?

Two men from Norfolk who found themselves with cancer and having to travel for treatment, vowed local people would have access to the best treatment and support … and in 1980 the Big C Appeal was formed.