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Shops FAQ

Can Big C collect furniture items from my home?

Yes, we will collect pieces of furniture and may take small items or charity bags back at the same time. We will not collect only charity bags, these must be donated to a Big C Charity shop between Wednesday - Saturday 11am - 3pm.

How can I arrange a furniture collect?

Please call our distribution centre on 01953 603320 to arrange collection. 

Can I reserve an item in store?

Yes we will reserve items for 24 hours. Please contact your local shop directly, a list of shops along with phone numbers can be found here.

How can I donate to a Big C shop?

Please find more information on how to donate to a Big C shop here. If there's a large amount to donate please contact the charity shop first to check they can accept the donation. 

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