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Cromer Welfare Advice expands into Cromer

We're pleased to announce the launch of a new cancer support service within the Cromer community.

Our Welfare Advice service, which has successfully given practical help and generated around £3million in financial benefits to cancer patients throughout the county, will launch in Cromer next week (Friday Sept 4).

The service advises on the social and financial support available to those affected by cancer. Cancer turns families and their lives upside down, bringing practical and real financial, employment, and travel issues, with people often not knowing where to turn for support. 

Through conversations the Welfare Advice teams assess entitlements such as benefits, housing, travel, employer issues, grants, insurance, and helps complete and progress application forms. 

The service will be delivered by experienced staff in collaboration with Citizens Advice and be based at Cromer Hospital every Friday afternoon, from 1.30pm - 5.00pm, initially for a pilot of six months and appointments each of 50 minutes. 

The service will be promoted at the Big C retail shop in Cromer where manager Wendy Brown said she was delighted to direct people “just along the road.” One person equally delighted is ardent local welfare services campaigner and cancer patient, Penny Vicary.  She said, “There is a definite need for local, relevant and accessible services. Cancer impacts on every part of your life, emotional, physical, mental and spiritual. You are vulnerable when diagnosed and during your treatment. It has a massive impact on you financially and you need help close to home at the time you need it. Services need to be on your doorstep. This will fill a big gap and support social networks at a difficult time.”

“On the medical professional side, clinical teams can now refer people with confidence that help is literally on their doorstep,” she said.

You can book an appointment now by calling our Great Yarmouth Centre on 01493 855297.


In seven years, the Big C Welfare Advice Project has brought in nearly £3million worth of additional income for individuals in Norfolk & Waveney affected by cancer, through our services at the Norwich Big C Centre, Queen Elizabeth Hospital, King's Lynn and the James Paget University Hospital, Gorleston. 

Picture above, left to right: Carrie Moore (Patient manager), Jane Manning, (Big C) Kathy, (Welfare Advisor) and Anita Martins (Cromer and District Hospital Matron)

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